Privacy Policy – Chain Amsterdam
At Chain Amsterdam, we highly value your privacy and the protection of personal data. This privacy policy explains which information we collect, how we use it, and what rights you have.
1. Who we are
Chain Amsterdam
KvK number: 98008897
Email: info@chainamsterdam.com
Website: www.chainamsterdam.com
We are responsible for the processing of your personal data as described in this privacy policy.
2. Personal data we collect
When you place an order, create an account, or sign up for our newsletter, we may collect the following information:
- Name, address, email, phone number
- Account information and any reviews you leave
- Payment method information via our providers (iDEAL, PayPal, Mastercard, Amex, Apple Pay)
- Data about your use of our website through cookies and analytics tools (e.g., Google Analytics and Meta Pixel)
3. How we use your data
We use your personal data for the following purposes:
- Orders and delivery – to process your order, ship your products, and communicate with you regarding your purchase.
- Marketing – to inform you about offers, news, or promotions if you have given consent.
- Analysis and improvement – to improve our website and services using anonymized data and cookies.
4. Sharing data with third parties
To provide our services, we share personal data with:
- Payment providers: iDEAL, PayPal, Mastercard, Amex, Apple Pay
- Shipping partners: PostNL, DHL
- Analytics and advertising services: such as Google Analytics, Meta Pixel
We only share the data necessary for these services and ensure that these parties comply with privacy laws.
5. Data retention
We retain your personal data for a maximum of 1 year after your last interaction or order, unless legal obligations require a longer retention period.
6. Cookies and similar technologies
Our website uses cookies to:
- Ensure the website functions correctly
- Personalize your shopping experience
- Analyze website usage to improve our services
When you first visit our site, you can choose which cookies to accept.
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of personal data (where possible)
- Restrict processing or object to marketing usage
- Data portability – receive your data in a structured format
To exercise any of these rights, contact us at info@chainamsterdam.com.
8. International customers
We also ship outside the EU. In such cases, your personal data will be processed according to GDPR regulations, with additional safeguards for international data transfers.
9. Changes to this privacy policy
We may update this privacy policy from time to time. The most recent version will always be available on our website.